Customer Service Terms & Conditions
Firearm Purchases
We do not offer firearm purchases online. It is the full responsibility of the customer to make sure the firearm, ammunition or accessories they are purchasing are legal to own in their state or jurisdiction. Our customer further agrees that any disputes will be governed by the laws of the State of Montana and the jurisdiction of any proceedings will take place in Garfield County. At this time, ALL firearm purchases must be started by contacting us directly by phone or email tor receive a quote and understand the steps needed to follow firearms law. We take this very seriously and NO exceptions will be made in these processes.
All firearm sales are final - no refund will be given. If you chose to cancel with your payment provider - this does not release you from the debt you have incurred for said firearm, all legal resources will be used to remedy the cost of purchase and legal fee that may be incurred working to get release of funds from your payment provider.
Pricing & Payments
For non-firearm purchases, we offer multiple online payment options via our store page. We reserve the right to cancel orders due to pricing or inventory errors. Customer service is important to us and every effort will be made to amend the situation in a way that is mutually beneficial to both parties - this includes product substitution as an option. Please note: Prices on firearms and accessories may fluctuate daily based our input costs. We do not offer a price guarantee and will not provide a partial refund if the sale price of a firearm is lowered after purchases are made.
Accessory Refund Policy
If notified within 7 days of receipt, products may be exchanged for full refund, minus shipping costs or exchanged for item of same or lesser value.
Shipping & Delivery
Standard Shipping: Sage Flats Shooter uses a combination of shipping carriers depending on the type of item purchased as well as the state the item is being shipped. Our default shipping provider for our Online Store is USPS Priority with Tracking unless special arrangements are made by contacting us directly. International shipping is available and surcharges may apply as they appear during Checkout. Due to production schedules, timing may fluctuate and the customer will be given notice of estimated ship date if a delay occurs beyond 5 days. Orders needing expedited delivery may contact customer service.
Some items, such as handguns and ammunition, may not be legal to ship to the customer's state. Please check local and state laws prior to purchasing. It is CUSTOMER responsibility to check local laws prior to placing an order. All firearms will be shipped to an FFL holder in your State for transfer. They will typically charge a nominal fee for the transfer that the customer will be responsible for paying. Oversized accessories, this does not apply to firearms, may incur an extra shipping charge. For further questions, please Contact Us.
Privacy & Data Collection
Your credit card transaction is conducted through a secure server. Your credit card number is stored only long enough for a charge to be made to it. Once the charge is completed, the number is removed from our server to guarantee your safety and privacy.
Customers may opt-in into surveys and email newsletter lists. Customer data is never sold to third parties. For marketing and technical purposes, our website utilizes analytics to aggregate user information and make improvements over time to our digital presence.
We do not offer firearm purchases online. It is the full responsibility of the customer to make sure the firearm, ammunition or accessories they are purchasing are legal to own in their state or jurisdiction. Our customer further agrees that any disputes will be governed by the laws of the State of Montana and the jurisdiction of any proceedings will take place in Garfield County. At this time, ALL firearm purchases must be started by contacting us directly by phone or email tor receive a quote and understand the steps needed to follow firearms law. We take this very seriously and NO exceptions will be made in these processes.
All firearm sales are final - no refund will be given. If you chose to cancel with your payment provider - this does not release you from the debt you have incurred for said firearm, all legal resources will be used to remedy the cost of purchase and legal fee that may be incurred working to get release of funds from your payment provider.
Pricing & Payments
For non-firearm purchases, we offer multiple online payment options via our store page. We reserve the right to cancel orders due to pricing or inventory errors. Customer service is important to us and every effort will be made to amend the situation in a way that is mutually beneficial to both parties - this includes product substitution as an option. Please note: Prices on firearms and accessories may fluctuate daily based our input costs. We do not offer a price guarantee and will not provide a partial refund if the sale price of a firearm is lowered after purchases are made.
Accessory Refund Policy
If notified within 7 days of receipt, products may be exchanged for full refund, minus shipping costs or exchanged for item of same or lesser value.
Shipping & Delivery
Standard Shipping: Sage Flats Shooter uses a combination of shipping carriers depending on the type of item purchased as well as the state the item is being shipped. Our default shipping provider for our Online Store is USPS Priority with Tracking unless special arrangements are made by contacting us directly. International shipping is available and surcharges may apply as they appear during Checkout. Due to production schedules, timing may fluctuate and the customer will be given notice of estimated ship date if a delay occurs beyond 5 days. Orders needing expedited delivery may contact customer service.
Some items, such as handguns and ammunition, may not be legal to ship to the customer's state. Please check local and state laws prior to purchasing. It is CUSTOMER responsibility to check local laws prior to placing an order. All firearms will be shipped to an FFL holder in your State for transfer. They will typically charge a nominal fee for the transfer that the customer will be responsible for paying. Oversized accessories, this does not apply to firearms, may incur an extra shipping charge. For further questions, please Contact Us.
Privacy & Data Collection
Your credit card transaction is conducted through a secure server. Your credit card number is stored only long enough for a charge to be made to it. Once the charge is completed, the number is removed from our server to guarantee your safety and privacy.
Customers may opt-in into surveys and email newsletter lists. Customer data is never sold to third parties. For marketing and technical purposes, our website utilizes analytics to aggregate user information and make improvements over time to our digital presence.